// for dental practices
The AI front desk built for dentists.
Eight AI specialists answer every call, cut no-shows by 60%, draft SOAP notes from the chair, and run eligibility two days ahead. Five-minute setup. Real Open Dental sync.
HIPAA-eligible · Open Dental two-way sync · multilingual day-one
// the leaks
Where dental practices lose money every week.
Missed calls bleed revenue.
Solo dentists drop ~30% of inbound calls during cleanings, lunch, and after-hours. Each missed call is a $400-$2,000 patient never booked.
No-shows tank production.
Industry baseline is 18-22%. A 5-chair practice losing 20% of slots leaks $80k+ per year. Reminders work, but only if they're consistent and bilingual.
Charting eats your evening.
Most dentists spend 60-90 minutes after the last patient catching up on SOAP notes. That's clinical fatigue and a chart-completion tail that hurts collections.
Eligibility is reactive.
Front desks chase pVerify the morning of, then have an awkward 'your insurance changed' conversation at the chair. Patients lose trust, treatment plans stall.
// the team
Six agents tuned specifically for dentistry.
CDT codes, hygiene recalls, ortho consultations, perio charting language — these models know what your front desk and chair-side actually do.
Eva
answers every call in under two seconds
Multilingual auto-detect (30+ languages), books from the same calendar your hygienist uses, knows when to hand off to a human.
Mia
cuts no-shows by ~60%
24h and 2h SMS reminders. Confirms inline. Reschedules instantly when the patient says ‘can’t make it’ — fills the slot before it goes empty.
Luna
brings back recall and dormant patients
6-month recall follow-ups + 18-month reactivation campaigns. The revenue most practices leak quietly.
Sage
drafts SOAP notes from the chairside transcript
Listens during the visit (with patient consent), generates a structured SOAP draft + suggested CDT/CPT codes for the dentist to approve in one click.
Vera
runs insurance eligibility 48 hours pre-visit
Pulls from pVerify, surfaces the patient's responsibility, flags coverage drops before the appointment instead of at the chair.
Cora
invoices the moment treatment is rendered
Stripe invoices, dunning, CareCredit financing on plans over $500 — no awkward end-of-day reconciliation.
// integration
Real Open Dental two-way sync.
Most "AI receptionists" pretend to integrate. They send an email digest you copy-paste into your PMS. Cadence writes back to Open Dental directly — appointments, patients, providers, procedure logs, commlogs. Your existing OD UI keeps showing the source of truth; the AI extends it.
- Appointment writes from Eva land in OD within seconds
- OD changes (front desk reschedules, hygienist updates) sync back every 5 minutes
- Sage's SOAP drafts attach to OD's procedurelog + commlog
- Conflict resolution: Cadence wins on scheduling, OD wins on clinical/demographic
Bilingual on day one. Actually multilingual.
Eva auto-detects the patient's language in the first two seconds of the call and switches voice naturally — Spanish, Portuguese, Mandarin, Vietnamese, Haitian Creole, French, plus 30+ more. No "press 2 for Spanish" menus. No hiring a bilingual receptionist you can't find. The patient just gets answered.
Five minutes from signup to answering calls.
Maya walks you through it in chat. No deck, no demo call required.
// faq
Common questions from dentists
Will this integrate with Open Dental?
Yes. Two-way sync — appointments, patients, providers, procedures. We push from Cadence to OD in real time and pull OD changes back every 5 minutes. Conflict resolution rules favor Cadence on schedule, OD on clinical/demographic data.
What languages do the agents speak?
Eva auto-detects 30+ languages within the first two seconds of a call and switches voice naturally. Spanish, Portuguese, Mandarin, Vietnamese, Haitian Creole, French — everything common in US/Canada dental markets, plus a long tail.
Is this HIPAA-compliant?
We sign a Business Associate Agreement, encrypt PHI fields with AES-256-GCM, and audit-log every AI tool call. PHI features unlock after a signed BAA.
How long does setup take?
Five minutes. Tell Maya about your practice in plain language, connect your calendar (Google or Outlook), and forward your phone number to the Cadence-provided line. Eva answers her first call before you finish your coffee.
What if a patient asks something Eva doesn't know?
She warm-transfers. Every escalation is logged with a transcript so the front desk can see exactly what the patient asked and pick up where Eva left off.