The AI front desk that never sleeps.
Eight AI agents for dental practices and medspas. Eva answers calls in under 2 seconds, Mia reminds, Luna reactivates, Cora collects — all configured by Maya in five minutes.
Live agents within 30 seconds of signup · Cancel anytime
- Open Dental
- Curve Dental
- Dentrix Ascend
- Eaglesoft
- Mindbody
- Vagaro
- Boulevard
- Zenoti
- Open Dental
- Curve Dental
- Dentrix Ascend
- Eaglesoft
- Mindbody
- Vagaro
- Boulevard
- Zenoti
// the team
Eight specialists. One backbone.
Each agent owns one slice of front-desk work. They share one calendar, one customer record, one audit log, and Maya — who keeps them in line.
Answers in under two seconds, books appointments, escalates only what matters.
Calls and texts 24h + 2h before. Reschedules in real time. Cuts no-shows by 60%.
Brings back 6-month recall and 18-month dormant patients on autopilot.
Drafts SOAP + CDT codes from chairside transcripts. You sign in one tap.
Real-time benefit checks 48h before every visit. 40% fewer claim denials.
Spots leaks before you do. Surfaces what changed and what to do about it.
Stripe invoices, dunning ladder, no-show fees collected without an awkward call.
Your in-app AI assistant. Configures the other seven. Answers every question.
// built for healthcare
Not a chatbot bolted onto a calendar.
Cadence is a healthcare product. PHI encrypted at the column level. Multi-tenant isolation enforced at the database. Every AI action audit-logged.
HIPAA-eligible by default
BAAs signed with Supabase, Vercel, Retell, Twilio, Resend, Anthropic. Solo on request, Practice + Multi included.
PHI encrypted at the column
AES-256-GCM via lib/encryption.ts. Per-business keys. TLS 1.3 only.
Tenant isolation in Postgres
Row-level security keyed on business_id. Cross-tenant reads impossible at the DB layer.
Tamper-evident audit log
Every Coach action, voice tool call, admin action — append-only with diff. 7-year retention.
Voice + SMS + WhatsApp
Patients reach you on the channel they prefer. We thread it all into one customer record.
Live in 5 minutes
Conversational onboarding. Coach configures the agents while you watch.
Multilingual on day one
Eva auto-detects English, Spanish, Portuguese, French, and 30+ more in the first 2 seconds and switches voice. No extra config.
// why practices switch
The honest comparison.
| Capability | Traditional answering service | Generic AI receptionist | Cadence Agents |
|---|---|---|---|
| Answer time | 20-90s | 2-5s | <2s, 24/7 |
| Books real availability | Reads calendar, calls back | Sometimes | Real-time, against your live calendar |
| Reactivation calls | No | No | Recall + dormant on autopilot |
| Marketing attribution | No | No | Per-source phone numbers, ROI dashboard |
| HIPAA BAA | Sometimes | Rarely | Yes — Practice + Multi |
| Time to onboard | 2-4 weeks | 1-3 days | 5 minutes |
| Languages | Hire bilingual | English-only | 30+ on day one (auto-detect) |
Practice owners are sleeping again.
“Eva booked 47 appointments my first week. I haven't missed a call after hours since.”
“Maya added a new hygienist and rebuilt the schedule while I was on lunch. Surreal.”
“We recovered $11,400 in dormant patients in 30 days. Luna paid for the year.”
Under 2 seconds, every time, on every line. No voicemail, no music. Patients hear a warm "Thanks for calling" before they're done dialing.
Eva is wired to escalate. She can warm-transfer to the on-call human, take a callback request, or text you a summary. We err on the side of human handoff for anything emotional or clinical.
If they ask, Eva says yes. Otherwise she just gets the job done. In our pilots 71% of callers don't ask — and 89% rate the call ≥4 stars.
Maya reads what you'd let an office manager read — schedule, conversations, notes. PHI fields like DOB are encrypted at the column level (AES-256-GCM). Every Maya action is logged with a diff to audit_log.
Nothing. We import your existing Google Calendar, port your number on request (you own it), and pre-load services from your PMS. Most practices are live in five minutes.
Maya cancels for you in chat — prorated to the day, no exit fees. You can export your customer + conversation history as JSON or CSV any time.
Live in five minutes.
Maya handles onboarding while you watch. Month-to-month, cancel anytime in one click.