Outbound reminders

Confirm

Confirms every appointment 24h and 2h ahead. Reschedules in real time. Cuts no-shows by 60%.

Sample call
Confirm
Hi Sarah, this is Cadence reminding you of your cleaning tomorrow at 2pm. Are you all set?
Patient
Actually, can we move it to Friday?
Confirm
Friday at 11am works — same time okay?
Patient
Perfect, thanks.
Rescheduled · waitlist callback triggered for old slot

What Confirm does

  • Voice + SMS, in patient's preferred channel
  • Real-time reschedule — no human in the loop
  • Pulls from your live calendar, not a snapshot
  • Smart timing: skips overnight, respects timezones
  • Auto-fills cancelled slots from the waitlist

By the numbers

60%
No-show drop
23%
Reschedule rate
41%
Filled by waitlist