Primary care / Family medicine · live in 5 minutes

Annuals booked, co-pays collected.

Annual physicals, sick visits, post-op follow-ups — Eva triages every inbound and books appropriately. Vera verifies coverage 48h ahead. Mia confirms before every visit. Cora collects the copay at the SMS confirm.

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Live · Eva
session 2c4e · 38s · $0.21
incoming call
+1 (415) 555 · Maria L.
Smile Dental of Florida
Hi, do you have anything Thursday afternoon?
We have 2:00 with Dr. Patel or 3:30 with Dr. Chen. Which would you prefer?
2:00 works.
outcome · booked
Thu May 7 · 2:00 PM · Dr. Patel
SMS to Maria · sent
Confirmed for Thu May 7 at 2:00 PM. Reply C to confirm or call us to reschedule.
Final outcomeAppointment booked
+21 pts
annual-visit recall
<2s
average answer time
$22
avg copay captured pre-visit

// where primary-care practices bleed revenue

The patterns are the same. The fixes shouldn’t be a side project.

Annual physicals slip past 14 months.

Patients book once and forget. Luna runs the recall and keeps annuals on the schedule — Medicare AWVs especially, where the timing matters.

Sick-visit calls overflow at flu season.

Eva picks up every call simultaneously and books the same-day or next-day slot per the practice's triage rules. No queue, no missed flu visits.

Insurance changes mid-year.

Vera re-runs eligibility 48h ahead so the front desk knows about the new copay before the patient does.

Copay collection at the desk = bottleneck.

Cora collects the copay via Stripe link in the confirm SMS. Patients walk in already paid; check-in stays at 30 seconds.

// the team

Three of the eight agents that matter most for primary care / family medicine.

E
Eva

Sick-visit triage matched to your protocol. Same-day vs next-day slotting.

V
Vera

Eligibility re-run 48h ahead so copay is known before the patient sits down.

C
Cora

Pre-visit copay via Stripe. Check-in stays at 30 seconds.

// plays nice with your PMS
  • Athena
  • Epic
  • eClinicalWorks
  • Practice Fusion
  • Tebra
  • DrChrono
  • Athena
  • Epic
  • eClinicalWorks
  • Practice Fusion
  • Tebra
  • DrChrono
Eva handles flu season the way no human receptionist can — every line answered simultaneously, triaged correctly. We stopped scrambling.

Practice owner, family medicine

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