Cadence
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System status

All systems operational

Updated continuously, cached 60 seconds. For incident history or to subscribe to updates, email security@cadenceagents.ai.

Subsystems

  • Billing & payments

    Operational

    Subscription billing, treatment-plan pay links, Cora invoicing.

  • Error tracking

    Operational

    PII-redacted error reporting from every server + browser surface.

  • Durable workflows

    Operational

    Confirm reminders, recall outreach, dunning, voice-prompt drift cron, Open Dental sync.

  • Voice agents

    Operational

    Eva (inbound receptionist), Mia (confirm), Luna (recall) speech engine.

  • Phone & SMS

    Operational

    Inbound + outbound phone numbers, SMS reminders, SIP trunking.

Compliance + uptime posture

Region
us-east-1

Vercel + Supabase region-pinned. Backups encrypted to S3 us-east-1.

Encryption
AES-256-GCM

Sensitive fields encrypted at the column. TLS 1.3 in transit.

Audit log retention
7 years

Append-only. Every Maya action, voice tool call, admin action.

Need a SOC 2 report, DPA, or pentest report? Trust Center has the full list of documents we share on request.