Can I keep my existing phone number?

Yes. Cadence supports both forwarding (no porting required, fastest path) and porting your number to our trunk for full ownership. The onboarding flow asks which path you prefer.

Is there a minimum contract or setup fee?

No. Month-to-month, cancel anytime via the dashboard. No setup fee. 14-day free trial on every paid plan.

How long does onboarding take?

About five minutes. Eva, Mia, and Maya are live within thirty seconds of signup. Onboarding collects practice details, your phone setup, and a one-paragraph description that Maya extracts hours, providers, and PMS from automatically.

Can I import my Solutionreach patient list?

Yes. Export your contacts to CSV and Cadence ingests them during onboarding. Mia starts sending reminders day one without you re-entering anyone. (CSV import flow is in the dashboard's setup board.)

What about review requests?

Cadence includes review automation. After a completed appointment, the system asks for a review via SMS — positive intent routes to Google, negative replies escalate to your front desk via Slack so you can call them before they post a 1-star.

Cadence

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// vs solutionreach

Cadence vs Solutionreach — patient communication that actually books

Solutionreach is a patient-communication platform — reminders, recall blasts, surveys, reviews. Cadence Agents takes the same conversational rails and connects them to a phone-answering AI plus an in-app ops assistant, so messages don't just go out, appointments come back.

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Hear Eva right now — no signup

Call (786) 509-5229

Talks to Smile Dental of Florida, our live demo practice. Book a cleaning, ask about hours, or try to stump her — she answers in under 2 seconds.

Tap to call

Try: “Hi, I'd like to book a cleaning Tuesday afternoon.”

Try: “What are your hours this week?”

Try: “Do you take BlueCross PPO?”

// feature-by-feature

What you get with each.

Feature	Cadence Agents	Solutionreach
AI inbound voice agent	Eva — answers + books	No
Voice reminders	Mia — calls 24h + 2h before	SMS-only
SMS reminders	Yes, white-label	Yes
Recall campaigns	Luna — autonomous, 6mo + 18mo	Template-based, you build
Review requests + reputation	Built-in (positive routes to Google, negative escalates)	Built-in
Patient surveys	Roadmap	Built-in
Multilingual auto-detect	30+ languages on every plan	Limited
Contract	Month-to-month	Annual typical
Setup time	5 minutes	Multi-week implementation

Solutionreach pricing: $329–$629/mo (estimated, annual contract). Cadence pricing: $249–$1,199/mo, public.

// where the swap pays off

Why practices switch.

It picks up the phone

Solutionreach sends reminders. Cadence sends reminders AND answers when the patient calls back. Same patient, same number, completely different conversion.

Conversational reminders, not blasts

Mia calls. The patient says 'can we move it to Friday?' — and she does. Solutionreach SMS dead-ends at the 'reply 1 to confirm' template.

Cancel anytime

Solutionreach binds to annual contracts with cancellation fees. Cadence is month-to-month from day one. The math goes in your favor when the product earns its keep.

AI agents do the work

Eight specialized agents — Eva, Mia, Luna, Sage, Vera, Nora, Cora, Maya — instead of dashboards a human has to manage. Less to learn, more to delegate.

// faq

Frequently asked.

Can I keep my existing phone number?: Yes. Cadence supports both forwarding (no porting required, fastest path) and porting your number to our trunk for full ownership. The onboarding flow asks which path you prefer.
Is there a minimum contract or setup fee?: No. Month-to-month, cancel anytime via the dashboard. No setup fee. 14-day free trial on every paid plan.
How long does onboarding take?: About five minutes. Eva, Mia, and Maya are live within thirty seconds of signup. Onboarding collects practice details, your phone setup, and a one-paragraph description that Maya extracts hours, providers, and PMS from automatically.
Can I import my Solutionreach patient list?: Yes. Export your contacts to CSV and Cadence ingests them during onboarding. Mia starts sending reminders day one without you re-entering anyone. (CSV import flow is in the dashboard's setup board.)
What about review requests?: Cadence includes review automation. After a completed appointment, the system asks for a review via SMS — positive intent routes to Google, negative replies escalate to your front desk via Slack so you can call them before they post a 1-star.

Try it for 14 days.

Eva, Mia, and Maya are live within 30 seconds of signup. No contract, no setup fee, cancel anytime.

Get started