// for pediatric dentists
The AI front desk built for pediatric dental.
Eva picks up when parents actually call — evenings, lunch hours, weekends. Books sibling appointments back-to-back. Mia confirms with school-aware language. Luna owns the 6-month recall most peds practices leak.
HIPAA-eligible · sibling-aware booking · Spanish day-one
// the leaks
Where pediatric practices lose families.
Parents can't call during business hours.
Working parents call between 7-9 AM, at lunch, or after 5 PM. That's exactly when your front desk is least likely to answer. The first practice to pick up wins the family.
School + sibling scheduling is a Tetris game.
Parents want both kids back-to-back, on a half-day or after school, with the same provider when possible. Front desks do their best in 30-second phone calls, then have to call back. Most don't.
Pediatric recall slips quietly.
6-month recall is the heartbeat of pediatric dental. About 70% of practices have a leaky recall — patients fall off after one missed cleaning and don't come back until something hurts. That's lifetime-value walking out.
Multilingual matters more, not less.
Pediatric ICP skews younger, more diverse. Spanish-speaking parents are over-represented in many markets. A receptionist who can't switch languages mid-call loses the trust before the booking happens.
// the team
Three agents tuned for pediatric ops.
Pediatric is a relationship business — kids age in, siblings follow, recall is the heartbeat. The agents are configured to know that.
Eva
answers when parents actually call
Evenings, lunch hours, weekends — Eva picks up in under two seconds when no human is at the front desk. Books sibling appointments back-to-back, knows your half-day school slots, switches to Spanish if the parent does.
Mia
confirms with school-aware language
‘Reminding you that Sofia’s appointment is Tuesday at 3:30 — right after pickup at Jefferson Elementary.’ Reschedules instantly when the parent says ‘school activity came up’ — pulls open slots that work after school.
Luna
owns the 6-month pediatric recall
Sends the recall reminder at the 5.5-month mark, before the parent forgets. Follows up at 7 months if no booking. Runs a final ‘we miss seeing the kids’ touch at 12 months. The recall most peds practices leak.
// the recall math
70% of pediatric practices leak recall.
A child seen at age 4 is, on average, a $14,000 lifetime patient through age 18 — assuming you keep the relationship warm. Most peds practices lose ~20% of active patients per year to recall drop-off. Luna's job is to plug that.
- 5.5-month recall reminder — before the parent forgets
- 7-month gentle follow-up if still no booking
- 12-month 'we miss the kids' re-engagement before the file goes dormant
- School-calendar-aware push — harder in summer, lighter in transition months
Spanish-speaking parents matter.
Pediatric ICPs over-index on bilingual households. Eva auto-detects Spanish in the first two seconds and switches voice naturally. Sends the confirmation SMS in Spanish. Texts the parent in Spanish if they texted us in Spanish. Trust shows up in the first impression.
Five minutes from signup to answering parent calls.
Maya configures Eva, Mia, and Luna for pediatric in chat. No demo call required.
// faq
Common questions from pediatric dentists
Can Eva book sibling appointments back-to-back?
Yes. When a parent says 'I want to bring both kids', Eva books two consecutive slots with the same provider when possible. If the schedule doesn't allow it, she offers the closest pair and asks if that works.
Will it know our half-day school schedule?
Tell Maya which weekdays your local schools dismiss early (or are out entirely on teacher-prep days), and Eva proactively offers those slots when a parent says 'after school'. School holidays load from a calendar you set up once.
What about new-parent calls? They have a lot of questions.
Eva has a longer-than-normal default for first-call scripts — answers questions about the first visit, parent-room policy, sedation options, insurance acceptance. If the parent asks something Eva doesn't know, she warm-transfers to the front desk with the full context.
Is this HIPAA-compliant for pediatric records?
We sign a Business Associate Agreement before processing any PHI. AES-256-GCM encrypts patient identifiers; every AI tool call is audit-logged. PHI features unlock after a signed BAA. Pediatric records don't change the HIPAA model — guardian consent + standard PHI handling apply.
Will Luna know to push recall around the school year?
Yes. The pediatric recall cadence is configured for the school calendar — pushes harder in summer (when parents have time to book), backs off in September/October (school transition), picks up again at semester break.